Ashfield Healthcare

Join Our Team as a Remote Medical Information Operation Manager!

Are you a dynamic and results-driven professional with a passion for healthcare? At Inizio Engage, we are searching for a Medical Information Operation Manager to be the vital link between our innovative team and our valued clients. This is your opportunity to shape the future of medical information services, enhance client engagement, and optimize interactions between patients and healthcare professionals.

Why Join Us?

At Inizio Engage, we offer a fast-paced, rewarding, and supportive environment where you can thrive. With a range of career opportunities that suit your skills and interests, you’ll be empowered to make a real impact in the healthcare industry. Whether you’re working remotely, in the office, or out in the field, you’ll find everything you need to succeed here. Excited? We are too!

The Medical Information Operation Manager plays a critical role in Inizio Engage's Medical Information department, serving as a strategic leader responsible for comprehensive training and quality assurance initiatives. This pivotal position bridges client expectations, operational excellence, and staff development through meticulous training programs and quality monitoring.

Duties & Responsibilities:

The role encompasses a multifaceted approach to training and quality management, requiring deep engagement with project teams, client account management, and quality assurance departments. Primary responsibilities include developing sophisticated training strategies, creating comprehensive instructional materials, and implementing rigorous quality review processes.

 Training and Development Focus

This position is fundamentally about designing and executing robust training programs.

Key activities include:

·       Developing detailed training plans and instructional materials for classroom, ad-hoc, and self-administered training

·       Creating project-specific and company-wide training curricula

·       Designing evaluation methodologies to measure training effectiveness

·       Providing ongoing and refresher training for project teams

·       Formulating diverse instructional approaches including individual training, group instruction, lectures, demonstrations, and workshops

Quality Assurance and Compliance

Quality management is a critical component of the role, involving:

·       Performing comprehensive service monitoring for assigned projects

·       Conducting quality review calibration sessions with internal and client teams

·       Compiling and analyzing quality assurance data

·       Preparing detailed reports with actionable recommendations

·       Assisting with internal and external client audits

·       Maintaining and updating Standard Operating Procedures (SOPs)

·       Ensuring strict adherence to HIPAA privacy and security guidelines

Leadership and Strategic Capabilities

The role demands exceptional leadership skills, including:

·       Proactive problem-solving

·       Building collaborative networks

·       Understanding organizational context

·       Providing constructive feedback

·       Anticipating and addressing training needs

·       Operating with strategic flexibility

What We Offer:

• A challenging yet nurturing work environment.
• Opportunities for career growth and development.
• Flexible working arrangements with minimal travel requirements.

Join Us Today!

Inizio Engage is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. If you’re ready to take the next step in your career and make a difference in the healthcare industry, apply today!

Please note: If you do not hear from us within 7 days, your application has been unsuccessful at this stage. 

Thank you for considering Inizio Engage.