Job ID 22018
Description
Salary: £30K - £35K, dependent on experience
Inizio Engage are working with their client, a leading provider of innovative HVAC solutions, who have a great opportunity for a Sales Development Executive to join a growing business and become a member of their supportive and collaborative team.
Main duties and responsibilities:
- Assist where required with fielding telephone enquiries, responding where possible directly or ensuring enquires are dealt with by the most appropriate team member
- Prepare Maintenance contract documents for new business opportunities
- Pursue all maintenance contract leads to improve conversion rate
- Promote all Group capabilities
- Work towards and meet monthly and quarterly sales targets set
- Maintain a level of account management of live and new accounts gained
- Arrange client meetings for Area Service Managers with potential customers to identify requirements with the view to gaining orders
- Offer a good level of communication, technical advice and guidance on customer requirements in order to build and maintain relationships
- Attend sales meetings periodically with the sales team, providing information on new business orders and opportunities
- Update the Company database to maintain current and correct information of contacts, addresses and activities
- Present key features and benefits of the company, its products & services to obtain opportunities
- Ensuring processes are in line with QA work instructions and procedures utilising controlled forms and templates
- Update CRM system to keep auditable records
- Generate reports as requested
Experience & Expertise:
- Proven and outstanding customer service experience within an internal sales or internal account management position
- You will have worked within an industry selling a service ideally
- Excellent relationship building skills
- Identifying sales opportunities and leads
- Able to demonstrate a proven sales track record
- Deal with end users and facilities managers
- Strong administrative skills
- Excellent oral and written communication skills.
- Drive and tenacity, with the desire to succeed
- Enjoys working as part of a team, collaborative environment
- Experience of exceeding customer expectations
- Experience of corresponding and coordinating with customers to meet business needs.
- Excellent computing skills including Microsoft Office packages and ERP/CRM systems
- Order acknowledgements.
