Ashfield Healthcare

Company: Inizio Engage

Position: Account Manager

Location: Ashby De La Zouch

Vacancy Type: Permanent – Full Time

Salary: Competitive

An exciting opportunity has arisen within Inizio Engage, for an Account Manager to build long standing relationships across a range of customers. . The purpose of the role is to increase the awareness of our clients brand within the UK, increase market share and grow sales.

Key Responsibilities

• Assist where required with fielding telephone enquiries, responding where possible directly or ensuring enquires are dealt with by the most appropriate team member
• Prepare Maintenance contract documents for new business opportunities
• Pursue all maintenance contract leads to improve conversion rate
• Promote all Group capabilities
• Work towards and meet monthly and quarterly sales targets set
• Maintain a level of account management of live and new accounts gained
• Arrange client meetings for Area Service Managers with potential customers to identify requirements with the view to gaining orders
• Offer a good level of communication, technical advice and guidance on customer requirements in order to build and
• maintain relationships
• Attend sales meetings periodically with the sales team, providing information on new business orders and opportunities
• Update the Company database to maintain current and correct information of contacts, addresses and activities
• Present key features and benefits of the company, its products & services to obtain opportunities
• Ensuring processes are in line with QA work instructions and procedures utilising controlled forms and templates
• Update CRM system to keep auditable records
• Generate any other reports as requested
• Any other duties as required

Essential Skills

• Strong customer service skills

• Excellent administration skills
• Excellent computing skills including Microsoft Office packages and ERP/CRM systems
• Order acknowledgements.
• Excellent oral and written communication skills.
• Pleasant and effective telephone manner.
• Experience of exceeding customer expectations.
• Experience of corresponding and coordinating with customers to meet business needs.
• Excellent time management skills
• Identifying sales opportunities and leads
• Able to demonstrate a proven sales track record

·        Deal with end users and facilities managers

BACKGROUND

At Inizio Engage you’ll find a challenging, fast-paced and rewarding environment, but also one that’s caring, nurturing and supportive. With so many ways to support patients and healthcare professionals, we offer a range of exciting career opportunities to suit your skills and interests. Whether working remotely, in the office, or in the field, you’ll find everything you need at Inizio Engage to build a successful career. Excited yet? We are!

Inizio Engage is an equal opportunity employer, and employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of gender, sexual orientation, marital or civil partner status, gender reassignment, race, religion or belief, nationality, ethnic or national origin, disability, age, pregnancy.

Please note if you have not heard from a member of the resourcing department within 7 days your application has been unsuccessful at this stage.

Thank you for your interest in Inizio Engage.