Ashfield Healthcare

The Manager of Project Training & Quality plays a critical role in Inizio Engage's Medical Information department, serving as a strategic leader responsible for comprehensive training and quality assurance initiatives. This pivotal position bridges client expectations, operational excellence, and staff development through meticulous training programs and quality monitoring.


Manager Project Quality and Training  (m/w/d)

                                                                           
Key Responsibilities: 

• Developing detailed training plans and instructional materials for classroom, ad-hoc, and self-administered training
• Creating project-specific and company-wide training curricula
• Designing evaluation methodologies to measure training effectiveness
• Providing ongoing and refresher training for project teams
• Formulating diverse instructional approaches including individual training, group instruction, lectures, demonstrations, and workshops
• Performing comprehensive service monitoring for assigned projects
• Conducting quality review calibration sessions with internal and client teams
• Compiling and analyzing quality assurance data
• Preparing detailed reports with actionable recommendations
• Assisting with internal and external client audits
• Maintaining and updating Standard Operating Procedures (SOPs)
• Ensuring strict adherence to HIPAA privacy and security guidelines
• Proactive problem-solving
• Building collaborative networks
• Understanding organizational context
• Providing constructive feedback
• Anticipating and addressing training needs
• Operating with strategic flexibility

                                
Job Holder Specification

• Bachelor’s Degree in Life Sciences or medical/healthcare related field with relevant and demonstrated quality and training management experience
• Strong understanding of relevant industry regulations, standards and compliance requirements in the field of Medical Information
• Solid understanding of quality assurance principles, methodologies and tools
• Strong skills in developing, implementing, evaluating and managing training programs, including needs assessment, instructional design and delivery
• Proven track record in managing and developing teams
• Excellent interpersonal and communication skills for effective collaboration in team and across departments
• Ability to think strategically and align with business objectives and drive client success
• Ability to thrive in a fast-paced and constantly changing environment
• Strong verbal and written communication skills
• Proficient in managing multiple projects simultaneously, enduring timely and successful completion
• Strong skills in creating detailed reports, presentations and documentations releated to quality and training

OUR OFFER

• Remuneration: well above the industry average in a permanent employment relationship
• Working hours: Flexible working hours according to project requirements
• An excellent working atmosphere with friendly and helpful colleagues

WE ARE LOOKING FORWARD TO MEETING YOU

If you have any questions, please call Elisa Aasen at 0152 - 21864396.

Internal reference number:21317

Please apply online.