Ashfield Healthcare

Job Title:  Clinical Nurse Advisor

Project/Team/Department: Patient Solutions 

Job Context: Reports to Nurse Manager

Location: Central London and surrounding areas

Job Purpose/Overview:

·        To provide a variety of patients and healthcare professionals with support including,

·        Education to patients, carers and families

·        Clinical support in homes or other establishments

·        Audit, feedback and review of service offering.

·        To provide such other services as required from time to time.

Duties & Responsibilities:

Operational Excellence

·        To provide and deliver clinical aspects of care as set out in the SeOP of specified programmes

·        To provide patient education and support to all patients, families and their carer/s referred to the service as required. 

·        Assist in the provision of follow up patient appointments if applicable. 

·        To be pro-active and able to work under own initiative.

·        Maintain all equipment and materials that is provided as part of the service in accordance with company policies. 

·        Undertake other tasks and assignments which may be required by the nurse manager or company as discussed and agreed. 

·        Attend team meetings and conferences as required in order to keep up to date with plans, activities and developments and to exchange knowledge and experience within the team. 

Client Focus

·        To communicate with and develop relationships with key health care professionals at all specified sites, whether hospital, home or other establishments who have opted in for the service.  

·        To deliver on the Key performance indicators to include:

·        To manage and report any adverse events and refer as per policy. 

·        To complete specified documentation in receipt of the specified Service.

·        Complete all necessary administration in a timely and accurate manner as required, particularly in relation to activity reporting, information feedback and expenses

Quality and Compliance

·        Undertake Client and Inizio Engage training to include:

·        Programme specific training

·        Mandatory training incl. Safeguarding Level 3, BLS, anaphylaxis.

·        Product Quality Complaint (adverse event and product technical complaint) reporting

·        All service documentation (controlled documentation)

·        Continuing professional development (incl. NMC revalidation/NMBI)

·        All Inizio Engage Clinical Standard Operating Procedures (SOPs) and Service Operating Procedures (SeOPs) and other applicable documentation

·        Be familiar with Company policies and health and safety legislation

·        Maintain own professional registration and up to date knowledge and research.  

·        To fully document all patient interactions in accordance with company/client policies

·         Comply with the Adverse Event policies of Inizio Engage (and the client company, where applicable) in respect of all matters relating to pharmacovigilance, including training requirements and reporting systems. 

·        Comply with the relevant regulatory guidelines including the Nursing and Midwifery Council Code, Nursing Midwifery board of Ireland and the Association of British Pharmaceutical Industry Code of Practice for the Pharmaceutical Industry or Irish Pharmaceutical Healthcare Association Code (IPHA). 

Requirements & Qualifications:

Qualifications

• Current NMC / NMBI registration

·        Ideally educated to degree level or equivalent 

·        Essential – minimum 2 years post registration experience
Desirable – post-reg qualification in therapy area

Requirements

·        Full UK/Irish Driving License 

·        Self-driven with a clear focus on high quality, accuracy and attention to detail 

·        Ability to work to regular and tight deadlines 

·        Computer literate with all Microsoft packages  

·        Excellent face-to-face, telephone, and written communication skills with stakeholders at all levels 

·        A commitment to excellent customer service 

·        Satisfactory enhanced DBS Disclosure or equivalent (Scotland and Northern Ireland)

·        Satisfactory pre-employment medical checks

Benefits 

• Company car
• Fuel card 
• Competitive salary 
• Private Health Care 
• Private pension scheme 
• Lunch allowance 
• 25 days holiday + 8 days bank holiday