Job ID 22440
Description
Office based – Birmingham City Centre
Salary: £46K - £50K + Excellent Benefits
Reports to: HR & Compliance Director
Role Purpose:
The Facilities Manager plays a pivotal role within our client’s firm, ensuring efficient and safe operation of their facilities across three sites. Maintaining the functionality and presentation of their facilities, ensuring the safety and well-being of all who enter, and contributing to a positive client experience that aligns with the firm’s values and goals.
Key Responsibilities
Health and Safety Management:
- Develop, implement, and maintain health and safety policies and procedures in compliance with local regulations and industry standards.
- Conduct regular safety inspections, risk assessments, and address any identified issues promptly.
- Provide training and guidance to staff on safety protocols and emergency procedures.
Facility Maintenance:
- Manage and coordinate the maintenance, repair, and upgrade of facilities, including any HVAC systems, electrical systems, plumbing, and general infrastructure as appropriate.
- Establish and maintain relationships with contractors and service providers.
- Develop and oversee a preventive maintenance program to ensure the longevity and functionality of facilities.
Client and Guest Services:
- Ensure that facilities are clean, well-maintained, and presentable at all times.
- Coordinate and manage client visits, meetings, and events.
- Respond to client requests and concerns promptly and professionally, enhancing the client experience.
Budget and Resource Management:
- Develop and manage the facilities budget, including operating expenses and capital projects.
- Monitor and control costs to ensure efficient use of resources.
- Support the negotiation of contracts and agreements with vendors and service providers.
Team Management:
- Supervise and lead a team of facilities staff, providing guidance and support.
- Foster a culture of teamwork, accountability, and continuous improvement within the facilities team.
- All training and compliance is up to date; all policies and procedures are adhered to.
- Oversee the delivery of Hard and Soft facilities.
Qualifications, skills, and experience:
- Bachelor's degree in Facilities Management, Business Administration, or a related field (or equivalent experience).
- Proven experience in facilities management, including health and safety responsibilities.
- Experience in front-of-house management and reception duties.
- Strong knowledge of local safety regulations and building codes.
- Proven experience with office relocations and moves.
- Excellent communication and people skills to interact with clients and staff effectively.
- Strong problem-solving and decision-making abilities.
- Budget management
- Must hold a clean driving licence.
Our client is offering the following benefits:
- 24 days annual leave, plus bank holidays
- 2 additional days holiday are normally provided at Christmas (usually Christmas Eve and New Year’s Eve)
- Option to purchase up to 3 days additional holiday
- 8% pension (4% employee contribution, 4% employer)
- Life Assurance of 4X salary
- Up to 2 days off for volunteering
- Cycle to work scheme
- Employee Assistance Programme & Bereavement Support helpline
- Free flu jabs
- Discounted will writing and conveyancing
