Ashfield Healthcare

Office based – Birmingham City Centre

Salary: £46K - £50K + Excellent Benefits

Reports to: HR & Compliance Director

Role Purpose:

The Facilities Manager plays a pivotal role within our client’s firm, ensuring efficient and safe operation of their facilities across three sites. Maintaining the functionality and presentation of their facilities, ensuring the safety and well-being of all who enter, and contributing to a positive client experience that aligns with the firm’s values and goals.

Key Responsibilities

Health and Safety Management:

• Develop, implement, and maintain health and safety policies and procedures in compliance with local regulations and industry standards.
• Conduct regular safety inspections, risk assessments, and address any identified issues promptly.
• Provide training and guidance to staff on safety protocols and emergency procedures.

Facility Maintenance:

• Manage and coordinate the maintenance, repair, and upgrade of facilities, including any HVAC systems, electrical systems, plumbing, and general infrastructure as appropriate.
• Establish and maintain relationships with contractors and service providers.
• Develop and oversee a preventive maintenance program to ensure the longevity and functionality of facilities.

Client and Guest Services:

• Ensure that facilities are clean, well-maintained, and presentable at all times.
• Coordinate and manage client visits, meetings, and events.
• Respond to client requests and concerns promptly and professionally, enhancing the client experience.

Budget and Resource Management:

• Develop and manage the facilities budget, including operating expenses and capital projects.
• Monitor and control costs to ensure efficient use of resources.
• Support the negotiation of contracts and agreements with vendors and service providers.

Team Management:

• Supervise and lead a team of facilities staff, providing guidance and support.
• Foster a culture of teamwork, accountability, and continuous improvement within the facilities team.
• All training and compliance is up to date; all policies and procedures are adhered to.
• Oversee the delivery of Hard and Soft facilities.

Qualifications, skills, and experience:

• Bachelor's degree in Facilities Management, Business Administration, or a related field (or equivalent experience).
• Proven experience in facilities management, including health and safety responsibilities.
• Experience in front-of-house management and reception duties.
• Strong knowledge of local safety regulations and building codes.
• Proven experience with office relocations and moves.
• Excellent communication and people skills to interact with clients and staff effectively.
• Strong problem-solving and decision-making abilities.
• Budget management
• Must hold a clean driving licence.

Our client is offering the following benefits:

• 24 days annual leave, plus bank holidays
• 2 additional days holiday are normally provided at Christmas (usually Christmas Eve and New Year’s Eve)
• Option to purchase up to 3 days additional holiday
• 8% pension (4% employee contribution, 4% employer)
• Life Assurance of 4X salary
• Up to 2 days off for volunteering
• Cycle to work scheme
• Employee Assistance Programme & Bereavement Support helpline
• Free flu jabs
• Discounted will writing and conveyancing